Senior Staff Machine Learning Engineer

Develops and enhances AI models and ML services for Airbnb’s customer support, focusing on generative AI technologies to create an intelligent and scalable service experience. Responsibilities include LLM fine-tuning, optimization, RAG/Search, LLM evaluation, testing automation, feedback-based learning, and implementing guardrails. Requires deep expertise in machine learning, natural language processing, and a strong background in developing and deploying AI solutions. Perks include working with rich data sets and contributing to a global platform that connects millions of users.